M NEXUS INSIGHT
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Why does my Xfinity bill keep going up?

By Sophia Aguilar

Why does my Xfinity bill keep going up?

Expired new customer discounts are the most common reason for Xfinity customers to get a higher bill. New customer discounts typically last 12 months, at which point the bill goes up $10–20 per month to the full price of service. Price increases after 12 months on most plans (when the “new customer” discount expires).

Does Xfinity have hidden fees?

Xfinity equipment fees: $17.45/mo. Xfinity’s charges $10.00 per month for 150 hours of storage its flagship X1 DVR system. Plus, it tacks on a $7.50 per month DVR service fee and a $9.95 per month technology fee. Of course, you could just go with the included TV box, which comes at no extra charge.

Can I cancel Xfinity TV and keep Internet?

If you’re wondering if you can keep your Xfinity Internet service while canceling your TV service, we’re here to tell you that you can! You may not get as good of an internet deal if you cancel your bundle, but you’ll still save money because you won’t have to pay for a cable TV service you don’t want anymore.

Will Xfinity lower my bill if I threaten to cancel?

“Threatening to cancel will get you further than outright asking for a discount.” So just say “I’d like to cancel my service please.” You’ll almost certainly be transferred to a “retention specialist” whose job it is to change your mind.

Will Comcast lower my bill if I threaten to cancel?

If they’re being especially difficult, you can say you want to cancel your Comcast service. Ask them what the steps are and ask them a final time to lower your bill. If you don’t want to go through with your threat, you can always say that you need to talk it through with the other members of the household.

What is HD technology fee on Comcast bill?

approximately $10/month
the description on your bill of your package will say HD technology included or you will have a line on the bill for HD technology fee at approximately $10/month. the set top box has a setting that may be on that stretches SD channels to full screen.

Why does Xfinity charge for HD?

provide a channel in HD. After that, for “the right to view in HD” cable companies like Comcast and Spectrum charge an additional HD technology fee. In a nutshell, that means companies are charging for something that is readily provided and that the set-top box you’re already renting is fully capable of picking up.

Does Xfinity charge a cancellation fee?

Comcast/Xfinity impose a fee to cancel your subscription before the contract ends. The fee is $10/month for the remaining months of the contract. For instance, if you cancel your subscription with 9 months remaining, Comcast will charge you $90 early termination fee.

Does Comcast have a loyalty department?

The phone number of the Comcast loyalty department is (800) 266-2278. You can also call the Comcast Saving Department at (800) 934-6489.